Effective date: January 14, 2026
Last updated: January 14, 2026

Eagle Vision Video Productions Ltd. (doing business as “EVVP”, “Eagle Vision Agency”, “Eagle Vision Video Productions”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit evvp.ca, contact us, or buy merchandise from our online Merch Store.

If you do not agree with this policy, please do not use our website or Merch Store.

What this policy covers

This policy applies to:

Our website, pages, forms, and content on evvp.ca
Our online Merch Store (product pages, checkout, orders, returns)
Our communications with you (email, phone, social, contact forms)

This policy does not cover third-party websites you may visit through links on our site.

Personal information we collect

Information you provide to us

We may collect personal information you choose to share, such as:

Name
Email address
Phone number
Company name and job title (if provided)
Messages you send through contact forms or email
Shipping and billing address (for merch orders)
Order details (items purchased, sizes, order notes, returns)
Any content you submit (reviews, testimonials, comments, or survey responses)

Payment information

When you purchase merch, payments are handled by a third-party payment processor. We do not store full credit card numbers. Your payment processor may collect and process your payment details according to their own privacy policy.

Information collected automatically

When you browse our website, we may automatically collect:

IP address (may be used to estimate general location)
Device and browser information
Pages you view and actions you take on the site
Referring pages and links clicked
Approximate traffic and performance data

This data is typically collected through cookies and similar technologies.

How we use your personal information

We use personal information to:

Provide and improve our website and services
Process merch orders, payments, shipping, returns, and customer support
Send order updates and service messages (such as receipts and shipping confirmations)
Respond to inquiries and provide quotes or information you request
Send marketing emails only when allowed (and you can unsubscribe anytime)
Measure performance of our content, ads, and website
Prevent fraud, protect our systems, and enforce our terms
Meet legal, regulatory, and accounting requirements

Cookies and tracking technologies

We may use cookies, pixels, and similar technologies to:

Make the site work properly
Remember preferences
Understand site traffic and engagement
Improve marketing performance and measure ad results

You can control cookies through your browser settings. You may also see a cookie banner or consent tool depending on your location and the tools we use. Some cookies are necessary for the site and checkout to function, so disabling them may impact your experience.

We do not sell your personal information.

We may share personal information with trusted service providers who help us run our business, such as:

Website hosting and technical providers
E-commerce platform and checkout tools
Payment processors
Shipping carriers and fulfillment partners (including print and ship partners, if used)
Email and marketing platforms
Analytics and advertising partners (for measurement and campaign performance)
Accounting, legal, or professional advisors when needed

These providers are only permitted to use your information to perform services for us.

Legal and safety disclosures

We may disclose personal information if required to:

Comply with laws, court orders, or lawful requests
Protect our rights, safety, and property
Investigate fraud or security issues

International transfers

Our service providers may store or process personal information outside of Canada, including in the United States. When information is processed in another country, it may be subject to that country’s laws.

Email marketing and messages

If you sign up for updates or request resources, we may send you marketing emails. You can unsubscribe at any time using the link in our emails.

We may still send non-marketing messages that are necessary, such as order confirmations, shipping updates, or responses to direct requests.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, including:

Fulfilling orders and providing support
Maintaining business records
Meeting legal, tax, and accounting obligations
Resolving disputes and enforcing agreements

Security

We take reasonable steps to protect personal information using administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to:

Request access to the personal information we hold about you
Request corrections or updates
Withdraw consent (where applicable)
Opt out of marketing emails
Ask questions about how we use and share your information

To make a request, contact us using the details below.

Children’s privacy

Our website and Merch Store are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take steps to delete it.

Third-party links

Our website may link to third-party websites (social platforms, video hosting, partner sites). We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when changes were made. Your continued use of the site after updates means you accept the updated policy.

Contact us

Privacy Contact: Ben Haab
Business: Eagle Vision Video Productions Ltd. (EV Agency)
Email: in**@**vp.ca
Mailing Address: 10703 89th Avenue, Fort St. John, V1J 5S8

What this policy covers